7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (2023)

Decisions, decisions, decisions. Making good decisions can help steer your team in the right direction and achieve your goals, but how do you know which decision is the right one? When faced with two seemingly identical options, will you toss a coin? throw the dice? Ask Magic 8-Ball for help?

Decision making is a fundamental part of good business planning, but knowing which option is the right one can be difficult. The key is to make a quick decision without rushing and make the right decision without losing speed.

If this sounds like an impossible riddle, don't worry, it's not. With a decision matrix, you can quickly review the pros and cons of each option, weigh different variables, andmake a good decisionfast and easy.

What is a decision matrix?

A decision matrix is ​​a tool to evaluate and select the best option among different options. This tool is especially useful when deciding between more than one option and there are multiple factors to consider in your final decision.

You may have heard a decision matrix with a different term even though they are talking about the same thing. Some other names for the decision matrix are:

  • Matriz Pugh

  • lattice analysis

  • Multi-Attribut-Utility-Theorie

  • Problemauswahlmatrix

  • decision grid

Create an Eisenhower matrix model

When should a decision matrix be used?

It is not always necessary to use a decision matrix. This process is powerful and relatively simple, but it's most effective when you're deciding between several comparable options. If the evaluation criteria are not the same between your different options, a decision matrix is ​​probably not the best decision tool. For example, a decision matrix won't help you decide which path you want your team to take in the next year because the things you're deciding aren't comparable.

Use a decision matrix if you:

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If a decision matrix isn't appropriate for your current situation, learn about other decision-making approaches below.

Read: Priority Matrix: How to Know What Matters and Do More

How to create a decision matrix in 7 steps

A decision matrix can help you evaluate the best option among various options based on several key factors and their relative importance. There are seven steps to creating a decision matrix:

1. Identify your alternatives

Decision matrices are a useful tool for finding the best option from a set of similar options. Before creating your matrix, identify the options you are deciding between.

Say your team launches a new branding campaign this summer. You need to choose a vendor who will create the images and videos for the design. At this point you've identified three design agencies, although each has its pros and cons.

2. Identify key considerations

The second step in building a decision matrix is ​​to identify the important considerations that influence your decision. This set of criteria will help you make the best decision and avoid subjectivity.

Continuing with our example, your team decided that the most important criteria when choosing a design agency are: cost, experience, communication, and reviews from previous clients.

3. Create your decision matrix

A decision matrix is ​​a grid that allows you to compare key considerations between different options.

Of course, we build our decision matrices in Asana. asana is onework management toolThis can help you organize and execute work across your organization and provide the clarity teams need to achieve their goals faster.

Read: Introduction to Labor Management

For example, here's the skeleton of your decision matrix in Asana when deciding between three agencies and considering cost, experience, communication, and customer feedback:

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7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (1)

4. Complete your decision matrix

Now rate each consideration on a given scale. If there aren't big differences between the options, use a scale of 1 to 3, with 3 being best. For more options, use a scale of 1 to 5, with 5 being best.

This is where the benefits of a decision matrix really start to shine. For example, let's say you're deciding between three agencies and you have four important criteria, but you don't create a decision matrix. See how each agency performs:

  • Agency 1 is very cheap but they don't have much experience. Your communication and customer reviews seem normal.

  • Agency 2 is not exactly cheap, but it is not the most expensive agency either. They have good experiences and great customer reviews, but their communication has been a bit lacking so far.

  • Agency 3 is the most expensive but also the most experienced. Their communication has been average so far and their customer ratings are pretty good.

These three descriptions are relatively similar - it's hard to decide which one is best based on a short paragraph, especially since each agency has its own pros and cons. Alternatively, see how the three agencies and their four considerations appear in a decision matrix when ranked from 1 to 5, with five being the best:

7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (2)

5. Add weight

Sometimes there are certain considerations that are more important than others. In this case, use a weighted decision matrix to determine the best option for you.

To continue our example, imagine that you absolutely cannot go over your budget, so cost is a critical factor in your decision-making process. Customer reviews are also important as they give a basic idea of ​​each agency's past effectiveness.

To add weight to a decision matrix, assign each consideration a number (between 1-3 or 1-5 depending on how many options you have). Later in the decision-making process, you multiply the weighting factor for each consideration.

This is how it looks in our example:

7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (3)

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6. Multiply the weighted score

After applying your rating scale and assigning a weight to each consideration, multiply the weight by each consideration. This ensures that the most important considerations carry the most weight, ultimately helping you in selecting the best agency.

To continue our example, if you apply the weighted scores to each consideration for each agency, it looks like this:

7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (4)

7. Calculate the total score

Now that you've multiplied the weighted score, add up all the considerations for each agency. At this point, you should have a clear, number-based answer as to which decision is the best.

For example, the final decision matrix looks like this:

7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (5)

As you can see, agency 2 has the highest score, so you should choose this agency. While Agency 1 was cheaper, Agency 2's average cost combined with their years of experience and excellent client reviews make them the best choice for your team. It remains to contact the agency and proceed with the branding campaign.

Example of a decision matrix

You can use decision matrices for a variety of business decisions as long as you evaluate the best option among different options. These decisions do not always have to be business-critical. You can also use this template to quickly make a simple decision.

For example, create a decision matrix to decide which chair to buy for your home office. He likes four different chairs, and important considerations are comfort, cost, and ratings.

7 Quick Steps to Create a Decision Matrix with Examples [2023] • Asana (6)

alternatives for decision-making

If the decision matrix method doesn't work for your selection, try the following:


LikeEisenhower-MatrixIt's a 2x2 grid to help you prioritize tasks based on urgency and importance. This matrix is ​​useful when you are dealing with a large number of different tasks and need to decide which tasks or initiatives to work on first.

  • In the upper left corner, list urgent and important jobs:These tasks have the highest priority. Do them now or as soon as possible.

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  • In the top right corner, list less urgent but important jobs:To make sure you complete these tasks, schedule them on your calendar or write the due date on aproject management tool.

  • In the lower left corner, list urgent and non-essential jobs:These tasks need to be done, but there's probably a better person out there for the job. If possible, delegate this work.

  • Below right, list the less urgent and non-essential jobs:Postpone these tasks or don't do them. Clarify your priorities and let team members know you can't work on something right nowreduce burnout.

Create an Eisenhower matrix model

Stakeholder Analysis Map and RACI Chart

One of the most important decisions you need to make during the project planning process is deciding which stakeholders to engage, consult, or report on. Create one for this decisionStakeholder Analysis Map. This map helps categorize stakeholders based on their relative influence and interest.

There are four categories in a stakeholder analysis map:

  • High influence and interest:Engage these stakeholders in theproject planningand decision-making process.

  • High influence and low interest:Inform these stakeholders about the project and monitor their interest if they want to get more involved.

  • Low impact and high interest:Keep these stakeholders informed about the project. Add them to yoursProject Status Updatesso that you stay informed.

  • Low influence and low interest:Communicate with these stakeholders at regular checkpoints, but don't worry too much about keeping them in the loop.

Read: What is a project stakeholder analysis and why is it important?

Once you have identified your key stakeholders, you can create one tooRACI-Charter. RACI is an acronym that stands for Accountable, Accountable, Consulted and Informed. RACI charts can help you decide who is most accountable for each task or initiative.

Read: Your Guide to RACI Diagrams with Examples

Team brainstorming session

Sometimes the best way to make a decision is with some good old-fashioned team brainstorming. Hold a brainstorming session or exchange ideas in a project management tool.

At Asana, we like to useKanban-Boxenfor dynamic brainstorming sessions. To begin, the brainstorming facilitator creates a board where team members can add ideas, thoughts, or comments. After everyone has added their ideas, each team member reviews and likes each suggestion. The team then discusses the most popular tasks as a group to decide how to proceed.

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Say goodbye to tossing coins for decision making

Making quick decisions is an important part of good planning andproject management. Whether you're using a decision matrix to make a simple or complex decision, these tools can help you consider different factors and make the best decision for your team.

Create an Eisenhower matrix model


How do you create a decision matrix template? ›

There are seven steps to creating a decision matrix:
  1. Identify your alternatives. ...
  2. Identify important considerations. ...
  3. Create your decision matrix. ...
  4. Fill in your decision matrix. ...
  5. Add weight. ...
  6. Multiply the weighted score. ...
  7. Calculate the total score. ...
  8. Eisenhower matrix.
Oct 30, 2021

What is a simple example of a decision matrix? ›

A decision matrix may be a summary of the ratings of many individuals. For example, a film festival may hand out score cards to judges and summarize these results in a decision matrix.

What is decision matrix technique? ›

A decision matrix is a decision-making tool/method that assesses and prioritizes a list of options. At first, a list of weighted criteria is formulated, and each option is assessed against that criteria. The options are listed as rows on a table and the factors as columns.

What is a matrix template? ›

A matrix diagram is a popular lean sigma tool to visually depict relationships between 2, 3, or 4 groups of information. The matrix template and the checklist template are the most popular types of template to use a starting point to create your own tools from scratch — for a wide variety of creative purposes.

What are 5 examples of decision-making? ›

Examples of decision-making skills
  • Problem-solving.
  • Leadership.
  • Reasoning.
  • Intuition.
  • Teamwork.
  • Emotional Intelligence.
  • Creativity.
  • Time management.
Mar 10, 2023

What does a decision-making matrix look like? ›

Decision Matrix Analysis works by getting you to list your options as rows on a table, and the factors you need consider as columns. You then score each option/factor combination, weight this score by the relative importance of the factor, and add these scores up to give an overall score for each option.

What is an example of decision-making example? ›

You have many decision-making examples in daily life such as: Deciding what to wear. Deciding what to eat for lunch. Choosing which book to read.

What is the 8 step decision making model? ›

In business, there is an eight-step model for strategic decision-making. The steps include, defining the problem, identifying the criteria, allocating weight to the criteria, developing alternatives, select alternative, implementing the alternative, and evaluating decision effectiveness.

What are the 8 steps of decision-making? ›

8 steps for an effective decision-making process
  • Identify the issue. ...
  • Research thoroughly. ...
  • Make a list of viable solutions. ...
  • Include other team members in discussions. ...
  • Evaluate your ideas based on their impact. ...
  • Choose the best option. ...
  • Evaluate the results of your decision. ...
  • Modify your process for your next project.
Oct 11, 2022

What is the six step decision-making process with an example? ›

The DECIDE model is the acronym of 6 particular activities needed in the decision-making process: (1) D = define the problem, (2) E = establish the criteria, (3) C = consider all the alternatives, (4) I = identify the best alternative, (5) D = develop and implement a plan of action, and (6) E = evaluate and monitor the ...

What are the 6 types of decision-making? ›

The types of decision making in an organization are as follows:
  • Programmed And Non-Programmed Decisions: ...
  • Operational and Strategic Decisions: ...
  • Organizational and Personal Decisions: ...
  • Major and Minor Decisions: ...
  • Individual and Group Decisions: ...
  • Tactical and Operational Decisions:

What is the 5 step decision-making framework? ›

The decision-making process includes the following steps: define, identify, assess, consider, implement, and evaluate.

What are the 3 types of decision-making with examples? ›

There are three types of decision in business: strategic. tactical.
Types of decisions.
eg aiming to be market leadereg launching new product/opening new brancheseg regular ordering of supplies/creating staff rota
3 more rows

What are the 4 types of matrix for strategy analysis? ›

Each of a company's products or business units is plotted on the matrix and classified as one of four types: question marks, stars, cash cows, and dogs.

What is matrix action plan? ›

An action priority matrix is a diagram that helps people determine which tasks to focus on, and in which order. You create this matrix using two components. First, draw a graph that measures effort along the x-axis and impact along the y-axis. Next, add four boxes to the graph, two stacked on top of the others.

What is a priority decision matrix? ›

A Prioritization Matrix is a decision-making method that allows to select the most appropriate alternative after evaluating multiple conflicting criteria. It provides a way to prioritize a list of items into an order of importance in order to select and decide further actions.

What is a decision template? ›

Put simply, a decision-making template is a tool to help you simplify complex decisions, narrow down your options, and identify which criteria matter most. They're also useful after you've already made a decision.

What is a decision matrix and why is it used? ›

A decision matrix is a chart that allows a team or individual to systematically identify, analyze, and rate the strength of relationships between sets of information. The matrix is especially useful for looking at large numbers of decision factors and assessing each factor's relative importance.

Which is a good reason to use a decision matrix? ›

A decision matrix can help you not only make complex decisions but also prioritize tasks, solve problems and craft arguments to defend a decision you've already made. It is an ideal decision-making tool if you are choosing among a few comparable solutions with multiple quantitative criteria.

What is decision criteria examples? ›

Common examples of decision-making criteria include costs, schedules, popular opinions, demonstrated needs, and degrees of quality.

What matrix is needed in the decision stage? ›

The correct option is D) Grand Strategy Matrix

Explanation: Grand Strategy Matrix is used for deciding and choosing the best strategic method for a company because it shows alternative strategies that an organization can implement to reach a certain goal.

What method do you use to make decisions? ›

4 Methods of Decision Making
  1. Command – decisions are made with no involvement.
  2. Consult – invite input from others.
  3. Vote – discuss options and then call for a vote.
  4. Consensus – talk until everyone agrees to one decision.

What is a matrix checklist? ›

A matrix and checklist for EIA or Environment Impact Assessment is a tool that is used to organize and present information about the potential environmental impacts of a proposed project or development.

What is a matrix flowchart? ›

A matrix diagram is defined as a new management planning tool used for analyzing and displaying the relationship between data sets.

How is a matrix format? ›

matrix, a set of numbers arranged in rows and columns so as to form a rectangular array. The numbers are called the elements, or entries, of the matrix. Matrices have wide applications in engineering, physics, economics, and statistics as well as in various branches of mathematics.

What are the 4 types of decisions you can make? ›

4 types of decision-making styles
  • Directive. The directive decision-making style uses quick, decisive thinking to come to a solution. ...
  • Analytical. Analytical decision-makers carefully analyze data to come up with a solution. ...
  • Conceptual. ...
  • Behavioral.
Mar 10, 2023

What are the five 5 factors that determine one decision-making? ›

The factors influencing decision-making are personality, culture, context, information available, and level of education. These factors should be kept in mind whenever a person is taking any decision, as some of them can be controlled but not all, like personality or culture.

What is a sentence for decision matrix? ›

The decision matrix will allow a team to analyze the pros and cons of each recommended solution against criteria selected by the team.

What is a 2x2 matrix for decision-making? ›

The 2x2 Matrix is a decision support technique where the team plots options on a two-by-two matrix. Known also as a four blocker or magic quadrant, the matrix diagram is a simple square divided into four equal quadrants. Each axis represents a decision criterion, such as cost or effort.

Who is a good decision maker give examples? ›

Good decision-makers involve others when appropriate and use knowledge, data and opinions to shape their final decisions. They know why they chose a particular choice over another. They are confident in their decisions and rarely hesitate after reaching conclusions. Anyone can be a good decision-maker.

What are the types of decisions and examples? ›

Decision making can also be classified into three categories based on the level at which they occur. Strategic decisions set the course of organization. Tactical decisions are decisions about how things will get done. Finally, operational decisions are decisions that employees make each day to run the organization.

What is an example sentence for decision to? ›

She made a conscious decision to leave the painting unfinished. We need someone who will act with decision even under pressure.

How many steps are in the decision-making process 7? ›

The 7 steps of the decision making process.

What is 9 step decision-making model? ›

Steps in Decision Making – Detect Problem, Diagnose Problem, Establish Decision Criteria, Develop Alternatives, Evaluate Alternatives, Implementation and Evaluation. Most organisations wish to make rational decisions and attempt to use the paradigm. Each of the stages needs to be examined in detail.

What are the four 4 steps in decision-making? ›

Once you have a general idea of how you make decisions, follow these four steps to make the most effective decision possible:
  • Define the problem or need: ...
  • Analyze the issue at hand: ...
  • Implement and communicate: ...
  • Learn from the process and the outcome:

What are the 12 steps in decision-making? ›

  • Clarify the. Issue.
  • Evaluate. Alternatives.
  • Using Criteria. Decide what.
  • to do next. Document.
  • Decision. Generate.
  • Alternatives. Develop.
  • Criteria. Generate New Issues.

What are the 9 characteristics of decision-making? ›

The 9 Characteristics of a Good Decision
  • Good decisions positively impact others. ...
  • Good decisions are replicable. ...
  • Good decisions foster opportunity. ...
  • Good decisions include others. ...
  • Good decisions are executable. ...
  • A good decision is systematic. ...
  • Good decisions are accountable. ...
  • Good decisions are pragmatic.
Sep 2, 2015

What are the five 5 steps in making a strategic decision successful? ›

Making Strategic Decisions — 5 Steps for Success
  1. Define the Problem — Consider these questions: ...
  2. Gather Information — Seek information on how and why the problem occurred: ...
  3. Develop and Evaluate Options — Generate a wide range of options: ...
  4. Choose the Best Action — Select the option that best meets the decision objective:

What are the 6 rational decision-making process? ›

The steps involved in the rational decision-making model are: defining the problem, identifying the decision criteria, allocating weight to criteria, developing alternative solutions, evaluating alternatives, choosing a solution, and implementing it.

What are the 4 stage decisions making model? ›

4 Phases of the Decision-Making Process

Intelligence Phase. Design Phase. Choice Phase. Implementation Phase.

What is step 5 of the method for making decisions? ›

Step 5. Evaluate your decision. Once the resolution has been made, you still want to carefully evaluate the outcomes you achieve. Calculate for yourself how this commitment has impacted your life and your ability to achieve your goals.

What are the 4 parts of the decision-making model? ›

The 4 components of a great decision
  • A decision's four factors. First, I must define a good decision-making process. ...
  • Making quality decisions. ...
  • Making speedy decisions. ...
  • Executing on decisions. ...
  • Making the effort.
Mar 28, 2017

What are the 6 steps of decision-making explained? ›

The DECIDE model is the acronym of 6 particular activities needed in the decision-making process: (1) D = define the problem, (2) E = establish the criteria, (3) C = consider all the alternatives, (4) I = identify the best alternative, (5) D = develop and implement a plan of action, and (6) E = evaluate and monitor the ...

What is a good example of decision-making? ›

You have many decision-making examples in daily life such as:
  • Deciding what to wear.
  • Deciding what to eat for lunch.
  • Choosing which book to read.
  • Deciding what task to do next.
Sep 11, 2020

What are the 5 levels of decision-making? ›

After in-depth work on 1,021 of the responses, study authors Dan Lovallo and Olivier Sibony identified five decision-making styles. They are: Visionary, Guardian, Motivator, Flexible, and Catalyst.

What are the 7 methods of decision-making? ›

  • Step 1: Identify the decision. You realize that you need to make a decision. ...
  • Step 2: Gather relevant information. ...
  • Step 3: Identify the alternatives. ...
  • Step 4: Weigh the evidence. ...
  • Step 5: Choose among alternatives. ...
  • Step 6: Take action. ...
  • Step 7: Review your decision & its consequences.

What is step 8 of decision-making process? ›

Step 8: Evaluate the results

Evaluate the outcome of your decision. See whether there is anything you should learn and then correct in future decision making.

What are the 3 C's decision-making model? ›

Clarify= Clearly identify the decision to be made or the problem to be solved. Consider=Think about the possible choices and what would happen for each choice. Think about the positive and negative consequences for each choice. Choose=Choose the best choice!

What is the best decision-making model? ›

As mentioned above, the rational model works best when making complex decisions. Before implementing the rational model, ensure you have all relevant information accessible and time scheduled with your team to work through the steps.


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